We're here to help

Our support team is available at all times to help you with whatever you need.

Theme Support

If you have a custom theme setup with us or an enhanced support plan, we'll assist you with configuration, design and layout.

Security First

We monitor all sites for malware and intrusion. If you have any questions about something you see, reach out and we'll evaluate the situation right away.

Fast, Professional Support

It's frustrating when you see an issue and feel like you have to wait for someone to help. We work tirelessly to ensure you get the support you need as fast as possible.

Frequently Asked Questions

WordPress is, by far the most popular way to build a website. That popularity has made WordPress a target for hackers. And that has a lot of people asking… “Is WordPress secure?”

Thousands of WordPress sites are hacked every year. But that’s not due to vulnerabilities in WordPress. It’s because WordPress is so easy to set up and use that a majority of the people using it aren’t able to correctly configure or secure their site.

The simple answer… Yes, WordPress is incredibly secure. And if you want to keep it that way, you need to have professional support from teams like Lodgik Hosting.

Here’s a full breakdown of WordPress security and the common misconceptions… Is WordPress Secure?

That’s what we’re here for. Don’t worry about finding the right plan. Just reach out and we’ll work with you to provide clear, cost-effective direction on exactly what to do.

Our plans are meant to be starting points. We can create any custom configuration you need and provide a custom quote as well.

You don’t have to pay for reliability. We guarantee a 99.99% uptime for all of our sites. We monitor all of our sites 24/7 for uptime and if there’s ever an outage (even if it’s outside our control) we will work with you to provide credits and refunds. To date, we’ve never had to do this.

Absolutely. Any theme you have, whether it’s a free one or one you purchased, we will help you set it up on our platform.

Unlike many hosting services that make a profit from volume, we focus on quality. So our team sets up every client personally and works to find the right solution. That means you can’t actually sign-up and buy anything on our site. Instead, we connect with you directly and a site is configured with you instead of for you.

If you’re looking at WordPress hosting plans, you’ll find some that start at $2.99 a month. The problem with those plans is they don’t include many of the basics you really need when hosting your site correctly. Security, performance, support… are all usually compromised heavily to make that low cost possible. We just don’t believe in that approach.

That being said, if our Essentials plan is still more than you want to pay, then get in touch and we can talk about setting you up with something that suits your situation without compromising quality. There’s only so low we’re willing to go. We believe in quality hosting instead of trying to compete with services that don’t really care about you or your site and just deal in volume.

Once your account is set up, you’ll have direct access to an account representative. You can contact us directly at any time if you want to change or cancel your plan. We don’t believe in contracts, so you can do this any time you want without any fees or charges.

Those are fantastic platforms and can often provide enough of what you need. They offer clean, well-organized editors at relatively reasonable prices.

The challenge with Squarespace and Wix is that they use very rigid platforms and templates. So, when it comes to customizations you can run into a wall pretty quickly.

The benefit in using Lodgik, in particular, is that we provide professional-level, easy-to-use editors that are just as friendly as Squarespace/Wix, while also leaving room for complete customization as your needs grow in complexity or you just want to have the freedom to do something different.

Can’t find what you need? Our team is here to help!